Micro-mobility & fleet assets
E-bikes, shared scooters, and delivery mopeds.
Accounts and sign-in
How do I sign in?
Choose your workspace from the home page, then sign in with the account method offered for that role. Makers and operators can use their email address or phone number and password, a passkey when registered, or Google sign-in where enabled.
What is a passkey?
A passkey is a credential stored by your device or password manager. It confirms your identity using your device screen lock or security key, so you do not need to enter the account password.
Can I manage my account details?
Signed-in makers and operators can open the account icon in the header to view their profile and account settings. Administrators manage platform accounts from the administrator workspace.
Using the web platform
What can Xibernetix protect?
Xibernetix can support any product, valuable asset, or device that can respond to an NFC tag state, Bluetooth command, or both. Device designs can use ultra-low-power BLE modules or ISO/IEC 14443 Type A NFC nodes. The goal is to personalize the item to its intended owner. Examples include:
- Hardware & Devices: medical devices, lockable boxes, controlled equipment, and other connected or responsive assets.
- Luxury & Apparel: watches, jewelry, handbags, garments, and collectible goods.
- Premium Consumables: fine wine, spirits, and other high-value packaged products.
These are examples, not a complete list. The appropriate tag, enclosure, and onboarding flow depend on the item and intended use.
Target verticals
Representative applications where trusted device identity and operator access can support the physical workflow.
Industrial hardware & tools
High-risk construction equipment or power tools requiring operator certification.
Smart environments
Shared appliances, restricted access points, or gym equipment.
What is an MCU?
An MCU, or microcontroller unit, is the small embedded computer inside a supported device that controls its physical behavior, such as a locking actuator. In a device-control deployment, it can verify an authorized NFC or Bluetooth session, enable the protected function for the configured period, and return the device to its protected state after inactivity.
What does “Maker” mean?
In Xibernetix, a Maker is the Product Brand that registers and packages the protected item. An NFC Tag Manufacturer is a separate supplier that provides raw tags and their manufacturing manifest.
Which workspace should I use?
Administrators oversee Product Brands and security activity. Makers manage protected products, assets, devices, and their associated Operators. Operators use their assigned items and complete their day-to-day workflows.
Why can’t I see a feature?
Features depend on your signed-in role and your relationship to the relevant maker or device. Sign out and back in to confirm you are using the intended account, then contact support if access still seems incorrect.
Where can I find security activity?
Security events are available from the appropriate administrator, maker, or operator workspace when your role has permission to view them.
Mobile app and support
Does an item need internet access every time it is used?
Internet connectivity is required when an Owner or Operator first pairs a protected item with their account. Later supported authentications and operations can continue temporarily without an immediate internet connection. Xibernetix supports a secure, local cryptographic handshake between the smartphone and device, so an authorized user can tap or connect to operate a supported scooter, tool, or other asset in locations without cellular service. The app and device must reconnect periodically so Xibernetix can synchronize lifecycle changes and keep the item’s ownership assignment current.
Is there a separate FAQ for the Android app?
Yes. The Android FAQ covers installation, device compatibility, NFC scanning, and mobile sign-in.
How do I get help?
Visit the Help Center for guidance, or contact support for account recovery and other assistance.